Transparent Sales Process
- 1.Publicly available and real-time Service Portfolio
- 2.Early Pricing Transparency
- 3.Educational content for sales process
- 4.Public Requirements to Service designed to enable streamlined procurement when eligible
CORE COMPETENCIES
Core Competencies are the unique strengths and capabilities that distinguish an organization from competitors and form the foundation for delivering value to their customers. These competencies are typically a blend of skills, technologies, and knowledge that enable the organization to perform critical business activities more effectively and efficiently than others in the industry.
Thoroughly Vetted Teaming Partners
- 1. Due diligence on Past Performance
- 2. Teaming Partner Agreements
- 3. Enforcing (flow down) of Quality Standards
Proactive Recruitment, Retention & Development
- 1. Transparent WBS availability
- 2. Transparent Performance Metrics & KPIs
- 3. Integrated Real-time Program Spend
- 4. Documented Cost of Quality Value Management
Proprietary Service & Project Management Framework
- 1. Consideration for open positions > 15 days
- 2. Proactive Retention-Published Rate
- 3. Customer focused Development Plans
BRAND PROMISES
Our brand promise is our unwavering commitment to delivering exceptional experiences and value with every interaction. Rooted in our core values, it guides every aspect of our business from exceptional levels of quality to setting us apart from the competition. By consistently upholding our promises, we distinguish ourselves and ensure our customers receive unparalleled quality and care.
15
Max Number of Days to Fill a Position
Consideration for Positions Open for Greater Than 15 Business Days
When we are paid to provide a service through our personnel, having unfilled positions for an extended period directly affects our ability to deliver exceptional service. For this reason we offer our customers consideration for a position open greater than 15 business days.
91%
Average Retention Rate Per Project
Targeted Retention Rate of 91% or Higher per Program Period of Performance
Since our employees are the core of the services we provide, our ability to retain them directly impacts the quality of service our customers receive. By targeting a retention rate of 91% or higher, we ensure that our customers benefit from consistent, experienced professionals who understand their unique needs and deliver exceptional results.
100%
Transparent Accountability of Service Deliverables
100% Transparent Accountability & Tracking of Program Deliverables
Transparency and accountability are cornerstones of our operations, which is why we pledge to maintain 100% visibility into the way we interpret your requirements and our progress/status of them as they become program deliverables. We leverage our proprietary service project management framework (FSPM) to ensure every deliverable, task, issue, milestone, etc. is monitored and reported accurately.
Key Differentiators
Our value proposition to federal customers
These differentiators translate foundational strengths into tangible advantages, such as unique product features or exceptional service, demonstrating how core competencies are effectively executed. By leveraging these key differentiators, a company creates a compelling value proposition that strengthens its market position. Our differentiators are:
