In government contracting, time is always a factor. Whether you're an acquisition professional seeking a contractor who can execute efficiently or a service recipient relying on timely, dependable support, project delays and rigid workflows can create significant challenges.

That’s where Agile project management comes in. Unlike traditional, linear approaches like Waterfall, Agile offers flexibility, responsiveness, and continuous improvement—allowing teams to adapt to changing requirements while keeping delivery timelines intact.

Why Traditional Project Management Falls Short in Service-Based Contracts

Many acquisition professionals are familiar with the predictive (Waterfall) project management model—a structured, step-by-step approach where each phase is completed before the next begins. While this method works well for projects with clear, unchanging requirements, it can be a roadblock for dynamic, service-driven contracts.

For example, a service contract supporting a military cyber operations center might face evolving threats, shifting mission priorities, and technology updates that require frequent adjustments. A rigid, sequential project plan could lead to delays, increased costs, and a final product that no longer aligns with the mission’s needs.

How Agile Solves These Challenges

Agile project management is designed to accommodate change without derailing progress. It provides:

• Faster response times – Agile teams operate in iterative cycles (sprints), meaning work is reviewed and refined continuously. If priorities shift, adjustments can be made without disrupting the entire project.

• Improved transparency and accountability – Agile’s core principles include transparency, inspection, and adaptation. This means stakeholders get frequent updates and have clear visibility into project progress.

• Higher quality outcomes – Continuous feedback loops ensure that the end product isn’t just delivered on time, but also meets evolving requirements and mission needs.

• Reduced risk – Instead of waiting until the end of a project to identify issues, Agile surfaces potential roadblocks early—allowing teams to mitigate risks before they escalate.

Blending Agile Frameworks for Maximum Efficiency

One of the most common questions we hear is: Which Agile framework is best for service-based contracts? The answer depends on the mission.

At NTI, we leverage a hybrid Agile approach, combining elements of Scrum and Kanban to optimize workflows.

• Scrum helps teams break work into manageable sprints, ensuring steady progress and measurable results.

• Kanban provides a visual, continuous-flow system that helps teams track work in real time, identify bottlenecks, and improve efficiency.

By blending these two methodologies, contractors can prioritize the right tasks at the right time, maintaining operational agility without sacrificing structure.

What This Means for Acquisition Professionals and Service Recipients

If you're evaluating contractors for an upcoming service contract, their project management approach matters. Here’s what you should look for:

• Adaptability – Can the contractor pivot quickly when priorities shift?

• Transparency – Do they provide regular updates and visibility into project progress?

• Speed & Efficiency – Are they able to deliver incremental value rather than making you wait for a final product?

• Risk Mitigation – Do they have a strategy to identify and address challenges early?

Agile project management isn’t just a methodology—it’s a commitment to delivering better, faster, and more reliable results.

Why Agile is the Future of Service-Based Contracting

As mission demands continue to evolve, the ability to quickly adapt and execute with precision is more critical than ever. Agile ensures that acquisition professionals and service recipients alike receive high-quality, on-time deliverables without the constraints of outdated project management models.

If you're looking for a contractor that understands how to align project execution with mission success, asking about their Agile approach is a great place to start.

Want to hear more? Watch the video featuring Clinton Armstrong, NTI’s Director of Operations, as he breaks down how Agile works in real-world service contracts.