We are the creators of

Cyberspace Service Management

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U.S. Small Business Administration8(a) CertifiedHibiscus flower
About Us

Innovators in utilizing Cyberspace Service Management℠ (CYSM) principles to serve our clients

Namauu Technological & Industrial (NTI) is an SBA Super 8(a) firm that was founded by and is operated — from its highest to its lowest levels — by industry certified and recognized subject matter experts. NTI views its internal business process — which are compliant with multiple industry standards such as ITSM, ISO, NIST, DCAA, CMMC, and CMMI — as key components in ensuring its customers receive dependable, predictable, mission focused but agile solutions. Federal and State government customers turn to NTI when:

Attempting to recover from mission degradation due to previously unfilled contractor positions
Frustrated with a lack of expert level support, delivered in a dependable, predictable, mission focused, but agile manner
They require a strategic partner whose cyber workforce development strategy aligns with industry best practices and mirrors the Department of Defense
Are tired of executive teams who do not understand the complex and technical nature of their requirements and only speak in business jargon
Are seeking a faster and more efficient procurement process that allows for direct dialogue to discuss requirements and negotiate favorable solutions
Our Core Services

We provide a full range of industry-leading services to our clients

We meet our customers needs through our 4 CORE SERVICES, that span 20 SERVICE AREAS, & include unique 41 SERVICES. This table contains the top 4 of our most frequently performed services.

Cyberspace Service Management (CYSM)

CYSM services encompass areas such as service/help desk functions (tier 1-3), call center support, and end user support.

Cyberspace Service Management (CYSM)

Advanced Cyberspace Operations

Cyberspace services that include DoDIN and general network operations, defensive cyber operation (DCO), and Offensive Cyber Operations (OCO).

Advanced Cyberspace Operations

Training & Instructional System Design

Instructor led training (ILT), instructional system and design (ISD), and on-demand training services with the goal of improving a workforce’s ability to complete their mission more efficiently.

Training & Instructional System Design

Administrative Support

General office administrative support services as well as strategic support in the areas of portfolio, program, and project management.

Administrative Support